Plea for help: any techno-savvy folks reading?

[doyle]

Writing this on my dad's PC as my laptop's internet access has given up the ghost.

The good news: I worked out the problems I've been having all week was some sort of spyware screwing up my net connection.

The bad news: in trying to fix it, I've managed to completely wreck the connection. Before I could at least sometimes use MSN and email, now even when I get connected it's just this error message:

The connection to the server has failed. Account: 'mail.exitseraphim.net', Server: 'mail.exitseraphim.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I've done system restore, didn't work. The spyware's gone. Can anybody help?

Comments

[quinn222.livejournal.com]

When are you getting that message? Can you surf the web? Is it only when you try to get mail?

You might want to go into your DOS window and type:

ping 127.0.0.1

See if you get a reply. If you do, type:

ipconfig, then after it loads that type ipconfig /refresh

If you don't get a reply to the ping your tcp/ip settings have probably not been configured. You need to find out from your internet provider how they want them set. It depends on if you have a network etc.

[doyle_sb4.livejournal.com]

I can't surf the web either - will try the ping now

[doyle_sb4.livejournal.com]

Okay - got a reply to the ping but it won't let me refresh because it says my media is disabled :cries:

I've run ad-aware.

[quinn222.livejournal.com]

Don't worry about ad-aware, this just sounds like an addressing problem. media being disabled is a new error message to me but it means that wherever you're getting your IP address from is not available.

Go to your network connections. Right click on whatever connection you have there and choose 'properties' Highlight tcp/ip properties and see if it's choosing an ip address automatically. Actually make sure TCP/IP is actually installed. If it isn't that's your entire problem. I don't think that's it though because you were able to ping the loopback.

Since you have a connection try going to your provider's web site and see what they want for the IP settings.

[doyle_sb4.livejournal.com]

I'll try that now (you are my computer god! Thanks so much for helping me out)